Contact

At PureSole™, we’re committed to giving you the best experience possible — from browsing our store to enjoying warm, fresh, odor-free shoes. If you have questions, need support, or simply want to connect, we’re always here to help.

How to Reach Us

📧 Email Support: support@puresoles.store

• For product questions, order inquiries, returns, or general assistance.

• Our team aims to respond to all emails within 24–48 business hours.

Customer Care Hours

🕒 Monday – Friday: 9 AM – 6 PM (EST)
📅 Weekends & Holidays: You can still email us anytime — we’ll reply the next business day.

Common Inquiries We Handle

• Order Support – Track, update, or cancel your order.

• Shipping & Delivery – Questions about shipping times, delays, or lost packages.

• Returns & Exchanges – Guidance on our 30-day return policy.

• Product Help – Tips on using your PureSole™ Dryer & UV Deodorizer safely and effectively.

• Partnerships & Bulk Orders – For retailers, affiliates, or corporate gifting inquiries.

Additional Resources

Before reaching out, you may want to check our [FAQs Page] for quick answers about shipping, returns, warranty, and product usage.

Our Promise

At PureSole™, your satisfaction means everything to us. Every email is read by a real human (no bots here), and we strive to provide fast, friendly, and reliable support to keep your experience worry-free.

✨ Whether you need help with an order or just want to say hello, we’re only one message away.

📧 Reach us anytime at support@puresoles.store